Serve

Guest Experience Team

Help guests feel welcome, safe, and at home at Traders Point. From greeting to parking, if you possess the gift of hospitality, Guest Experience is the team for you!

Ministry Roles and Descriptions

Auditorium Team: The Auditorium Team is strategically placed in areas throughout the auditorium to help guide guests to comfortable seats. These team members must be able to make quick decisions and be joyful as they serve.

Coffee Team: The Coffee Team helps create an outstanding environment through an excellent coffee and tea experience. This team ensures coffee and tea are flowing and condiments are stocked, while also engaging guests in conversation.

Communion Team: The Communion Team sets up and refills the elements of communion, as well as walks through the auditorium after service to ensure an outstanding environment is prepared for the next service.

Greeter Team: Greeters are present in areas outside the auditorium doors, in the lobby, and at the entrances of the building. They initiate interactions with guests and show them where to go. This team welcomes our guests with smiling faces and genuine enthusiasm.

Info Central Team: The Info Central Team adds to a healthy culture by answering questions about Traders Point and helping guests get connected to Growth Track.

Parking Team: The Parking Team strategically facilitates traffic and guides guests to parking spaces. The Parking Team should be both helpful and joyful, as they are the first faces people see when they visit Traders Point.

Chat Host Team (Traders Point Online only): The Chat Host Team engages the online community during our Sunday experience. Chat Hosts welcome guests, foster engagement, answer questions, respond to the message, and pray with guests both privately and in the public chat forum. 

Facebook Community Team (Traders Point Online only): The Facebook Community Team builds community and creates a welcoming environment for the Traders Point Online Facebook Group. This team welcomes new guests, answers questions, fosters engagement within the group, prays for group members and leads digital gatherings.

Traders Point Students Team

Catalyst is a ministry for students in grades 7–12 that exists to help students grow a foundation of faith and learn more about their true identity in Jesus.

Ministry Roles and Descriptions

Group Leaders: Each week, youth meet in groups of 8-12 teens (separated by age and gender) with two group leaders who help them connect with each other, build trust, and grow deeper in relationship with Jesus.

Experience Team: Experience team leaders serve teens in behind-the-scenes support roles. They create an engaging and welcoming environment so that all students feel valued and cared for from the moment they step into youth ministry. Experience team leaders assist with set up and tear down, welcoming and checking in teens, and preparing food.

Production Team

The production team serves the creative department and congregation by creating outstanding environments that remove unnecessary barriers so people can meet Jesus. We do this by using the tools of audio, video, and lighting to elevate the Word and worship without creating distractions. We believe that kingdom purpose wins over personal preference every time.

Ministry Roles and Descriptions

Audio Operator: Serve and support the worship team and speakers by creating an outstanding environment while producing audio for an engaging worship experience.

Audio Assistant (Northwest campus only): Assist the audio engineer in supporting the worship team and speakers by helping to create an outstanding environment while producing audio for an engaging worship experience. 

Backstage Manager (Northwest campus only): Serve the worship and production teams by managing equipment and stage transitions during weekend service rehearsals.

Lighting Designer: Create engaging lighting designs that enhance the weekend experience.

Lighting Operator: Execute lighting programming that enhances the weekend experience.

Media Operator: Serve the Broadcast, Worship, and Speaking Team by providing lyric support on a weekend. Your ability to advance lyrics in time and ahead of where we are singing, eliminates barriers in worship.

Service Director: Lead the production team through the technical execution of weekend services.

Broadcast Team

Ministry Roles and Descriptions

Audio Engineer: Serve and support the worship team and speakers by creating an outstanding environment while producing and enveloping and engaging worship experience.

Audio Assistant: Assist the audio engineer in supporting the online campus by helping to create an outstanding environment while producing audio for an engaging worship experience. 

Broadcast Producer: Assist the executive producer in supporting the online campus service by coordinating different segments of the broadcast with hosts and volunteers. Attention to details and problem solving on-the-spot is in your DNA. This role will work closely with the Broadcast staff and the Online Campus lead.

Camera Operator: As a Camera Operator, you directly support the Video Director as they tell the story of what is happening during our worship and teaching. It is your camera work and attention to focus, that captures the energy and emotion of our services.

CG Operator: Support the Video Director and online hosts as they seek to engage our online campus in unique ways, by displaying any graphics or videos that play for the online campus gathering.

Shader: Support the Video Director as they tell the story of what is happening during our worship and teaching. It is your attention to camera levels and focus, that helps craft the energy and emotion of our services, eliminating any barriers.

Video Director: As the Video Director, you are responsible for guiding the team through telling the story of worship and teaching in a way that engages the viewer and communicates the energy of the worship team and speaker.

Video Switcher: As the Video Switcher, you assist the Video Director in telling the story of our worship service and teaching by helping the Camera Ops to set up shots, while technically enabling the execution of those shots and the corresponding media.

Creative Experience Team

Ministry Roles and Descriptions

Photographer: Assist in storytelling by capturing compelling photos at events and/or weekend experiences. Photos will be used in promotional items, social media, and on our website.

Marketing and Communications Team

The communication team’s role is to reach and engage people with the Gospel. Many roles collaborate together to reach more people through digital channels using weekend content.

Ministry Roles and Descriptions

Creative: Help us tell the story like it’s never been told before! Creative team members brainstorm ideas for creative elements for upcoming series and events and help strategize a plan for implementation.

Social Media: Help us meet people where they are! Assist in telling stories by capturing and sending content to communications staff to post on social media during events and weekend services. Connect with film team and/or photographers as they capture elements to help define that weekend’s or event’s social media needs and align our efforts in sharing the experience via photo and film.

Storyteller: Help us celebrate life change! Help capture and curate compelling stories of life change happening within our church and community to share. This might involve writing questions, interviewing individuals, compiling answers, and assisting with sharing the story.

Digital Support: Help us connect with people online! Assist the digital team with delivering weekly sermon content to users across a variety of digital tools and mediums. Assist with uploading video and audio files, uploading and scheduling Daily Bible Reading content, update and create assets on our mobile app, design and upload weekly Message Study and message transcripts—these are just a few of the tasks that digital support volunteers might be asked to complete.

Digital Strategist: Help us strategize! Consult with digital marketing strategy including areas of SEO, paid advertising, and content strategy.

Content Writer/Editor: Help us with the message! Assist with capturing and/or editing pieces of content such as inspiration from weekend message to repurpose through social media, writing scripts for film elements, and messaging surrounding events and ministry needs.